Privacy Policy

Last updated: January 2026

Introduction

At Zimora Cloud POS ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Point of Sale (POS) software and services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • •Name, email address, phone number, and contact details
  • •Business information (business name, address, registration details)
  • •Payment and billing information

Business Data

  • •Product inventory and sales data
  • •Customer information and purchase history
  • •Employee and staff data
  • •Financial transactions and reports

Technical Information

  • •Device information (IP address, browser type, operating system)
  • •Usage data and log files
  • •Cookies and similar tracking technologies

How We Use Your Information

1

Service Provision

To provide, maintain, and improve our POS services

2

Account Management

To manage your account and provide customer support

3

Security & Fraud Prevention

To protect against fraud and ensure security

4

Analytics & Improvement

To analyze usage patterns and improve our services

5

Legal Compliance

To comply with legal obligations and regulations

6

Communication

To send important updates and service-related communications

Data Security

We implement industry-standard security measures to protect your information:

  • ✓
    SSL/TLS encryption for data in transit
  • ✓
    Secure data storage with encryption at rest
  • ✓
    Regular security audits and vulnerability assessments
  • ✓
    Access controls and authentication mechanisms
  • ✓
    Regular data backups and disaster recovery procedures

Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Your Consent

When you explicitly consent to the sharing

Service Providers

With trusted third-party service providers who assist in operating our services

Legal Requirements

When required by law, court order, or government authorities

Business Transfers

In connection with a merger, acquisition, or sale of assets

Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request access to your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Portability

Request transfer of your data to another service

Objection

Object to processing of your information

Restriction

Request restriction of processing

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: zimoracloudpos@gmail.com

Phone: +254 117411547

Address: Nairobi, Kenya

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are encouraged to review this Privacy Policy periodically for any changes.

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